Terms & Conditions

1. Introduction

Welcome to Juhama Enterprises Co., Ltd. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website, submitting an inquiry, requesting a quotation, purchasing a vehicle, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue the use of our website and services.

These Terms are intended to establish a transparent and professional relationship between Juhama Enterprises Co., Ltd. and our customers while ensuring a smooth vehicle purchasing and export experience.


2. Our Services

Juhama Enterprises Co., Ltd. specializes in the sourcing, purchasing, inspection, export, and international shipping of Japanese vehicles. Our services include, but are not limited to:

  • Vehicle sourcing from Japanese auctions, dealerships, and trusted suppliers
  • Auction bidding on behalf of customers
  • Vehicle inspections and condition verification
  • Preparation of export documentation
  • Inland transportation within Japan
  • International shipping arrangements
  • Customs documentation assistance
  • Customer support before, during, and after shipment

We reserve the right to modify, suspend, or discontinue any service without prior notice.


3. Vehicle Availability

All vehicles displayed on our website, social media platforms, advertisements, or quotations are subject to prior sale and availability.

Vehicle availability may change without notice due to auction sales, dealership transactions, supplier inventory updates, or customer reservations.

Submitting an inquiry does not reserve a vehicle. A vehicle is considered secured only after Juhama Enterprises Co., Ltd. has confirmed the purchase and received the agreed payment or deposit where applicable.


4. Vehicle Information

We strive to provide accurate information regarding every vehicle, including:

  • Photographs
  • Specifications
  • Mileage
  • Manufacturing year
  • Equipment and accessories
  • Auction grades
  • Inspection reports
  • Vehicle condition

However, information supplied by auctions, dealerships, manufacturers, or third parties may occasionally contain errors or omissions.

Customers are encouraged to carefully review all available information before confirming a purchase.

Minor cosmetic imperfections, normal wear, age-related deterioration, or mechanical characteristics may not always be visible in photographs.


5. Pricing

All prices are quoted in the agreed currency unless otherwise stated.

Vehicle prices may change without prior notice due to:

  • Auction results
  • Exchange rate fluctuations
  • Shipping costs
  • Supplier pricing
  • Government taxes or fees

A quotation remains valid only for the period specified within the quotation.

Final pricing may include:

  • Vehicle purchase price
  • Inland transportation
  • Export handling
  • Documentation fees
  • Shipping charges
  • Inspection fees (where applicable)
  • Insurance (if requested)
  • Other agreed service charges

Import duties, customs taxes, VAT, registration fees, port charges, and local clearance expenses within the destination country are not included unless specifically stated.


6. Payments

Payment instructions will be provided after the customer confirms the purchase.

Accepted payment methods may include:

  • International bank transfer
  • Telegraphic Transfer (T/T)
  • Other approved payment methods

Customers are responsible for:

  • Bank transfer fees
  • Currency conversion charges
  • International payment fees

Vehicle purchases and export processing will begin only after payment has been successfully received and verified.

Failure to complete payment within the agreed period may result in cancellation of the order.


7. Auction Purchases

When purchasing vehicles through Japanese auctions on behalf of customers:

  • Customers are responsible for reviewing auction sheets and inspection reports.
  • Auction grades represent professional assessments but should not be considered warranties.
  • Auction purchases are generally final and cannot be cancelled after a successful bid.
  • The final purchase price depends on the winning auction bid and associated fees.

Juhama Enterprises Co., Ltd. will make every effort to obtain the best vehicle within the customer’s budget and requirements.


8. Vehicle Inspection

Where applicable, vehicles undergo inspection before export.

Inspection services may include:

  • Exterior condition assessment
  • Interior condition assessment
  • Mechanical evaluation
  • Verification of auction reports
  • Photographic documentation

Inspection reports are intended to provide guidance only and should not be interpreted as comprehensive mechanical guarantees.


9. Shipping & Delivery

Juhama Enterprises Co., Ltd. arranges international shipping through reputable shipping companies.

Shipping methods may include:

  • Roll-on/Roll-off (Ro-Ro)
  • Container Shipping

Estimated shipping dates and delivery times are provided for reference only.

Delays may occur due to:

  • Weather conditions
  • Shipping line schedules
  • Port congestion
  • Customs inspections
  • Government regulations
  • Natural disasters
  • Industrial actions
  • Other circumstances beyond our control

We cannot guarantee specific delivery dates and shall not be liable for delays caused by third parties.


10. Export Documentation

We prepare and provide the necessary export documentation required for shipment.

Documents may include:

  • Commercial Invoice
  • Bill of Lading
  • Export Certificate
  • Packing List (where applicable)
  • Inspection Certificates (if applicable)
  • Additional documents required for export

Customers are responsible for ensuring that all documentation required by their country’s authorities is complete before importation.


11. Customer Responsibilities

Customers are responsible for:

  • Providing accurate personal and business information.
  • Confirming vehicle specifications before purchase.
  • Making payments within agreed timelines.
  • Understanding their country’s import regulations.
  • Paying all local taxes, duties, registration fees, customs charges, and inspection fees.
  • Arranging customs clearance if not otherwise agreed.
  • Collecting the vehicle from the designated destination port.

Failure to comply with destination country regulations is solely the customer’s responsibility.


12. Cancellations & Refunds

Orders may only be cancelled before the vehicle has been purchased.

Once a vehicle has been:

  • Purchased
  • Reserved
  • Prepared for export
  • Shipped

cancellation requests may not be accepted.

Refunds, if approved, may be subject to administrative costs, auction fees, transportation expenses, banking charges, currency exchange losses, and other incurred costs.


13. Warranty Disclaimer

Unless expressly stated in writing, all vehicles are sold on an “as-is” basis.

Juhama Enterprises Co., Ltd. does not provide manufacturer warranties or guarantees regarding future vehicle performance after delivery.

Customers acknowledge that used vehicles may have normal wear and age-related conditions.


14. Limitation of Liability

To the fullest extent permitted by applicable law, Juhama Enterprises Co., Ltd. shall not be liable for:

  • Shipping delays
  • Customs delays
  • Import restrictions
  • Government actions
  • Exchange rate fluctuations
  • Mechanical failures occurring after delivery
  • Indirect or consequential losses
  • Loss of business or profits
  • Third-party service failures

Our total liability shall not exceed the amount paid directly to Juhama Enterprises Co., Ltd. for the relevant transaction.


15. Intellectual Property

All website content including:

  • Logos
  • Company name
  • Text
  • Images
  • Graphics
  • Videos
  • Documents
  • Website design
  • Marketing materials

are the intellectual property of Juhama Enterprises Co., Ltd. unless otherwise stated.

No content may be copied, reproduced, modified, published, distributed, or used for commercial purposes without prior written permission.


16. Website Use

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems.
  • Introduce viruses or malicious software.
  • Copy website content without permission.
  • Misrepresent information submitted through forms.
  • Interfere with the operation or security of the website.

We reserve the right to restrict or terminate access for users who violate these terms.


17. Privacy

Information submitted through our website will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information for the purpose of processing inquiries, quotations, orders, customer support, and service improvement.


18. Force Majeure

Juhama Enterprises Co., Ltd. shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, war, civil unrest, government actions, labor disputes, transportation disruptions, cyber incidents, or failures of third-party service providers.


19. Changes to These Terms

Juhama Enterprises Co., Ltd. reserves the right to amend or update these Terms & Conditions at any time without prior notice.

Updated versions will become effective immediately upon publication on this website. Continued use of our website or services constitutes acceptance of the revised Terms & Conditions.


20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Japan. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts of Japan, unless otherwise agreed in writing.


21. Contact Us

If you have any questions regarding these Terms & Conditions or require clarification about our services, please contact Juhama Enterprises Co., Ltd. Our team will be pleased to assist you with any inquiries regarding vehicle sourcing, purchasing, shipping, documentation, or export procedures.

Juhama Enterprises Co., Ltd

Your Ultimate Auto Partner