Privacy Policy

1. Introduction

Juhama Enterprises Co., Ltd. (“Juhama,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, submit an inquiry, request a quotation, purchase a vehicle, or use any of our services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.


2. Information We Collect

We may collect personal information that you voluntarily provide when interacting with us, including but not limited to:

  • Full name
  • Company name
  • Email address
  • Telephone or WhatsApp number
  • Country of residence
  • Shipping destination
  • Billing information
  • Vehicle preferences and purchase requirements
  • Inquiry details
  • Communication history
  • Any additional information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • Cookies and similar technologies

3. How We Use Your Information

Your information may be used to:

  • Respond to your inquiries.
  • Prepare quotations.
  • Source vehicles based on your requirements.
  • Process purchases and export orders.
  • Arrange inspections, documentation, and shipping.
  • Provide customer support.
  • Send order updates and shipping notifications.
  • Improve our website and services.
  • Conduct internal business analysis.
  • Prevent fraud and unauthorized activities.
  • Comply with legal and regulatory obligations.
  • Send promotional materials or company updates where permitted by law.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies may be used to:

  • Remember your preferences.
  • Analyze website traffic.
  • Improve website performance.
  • Enhance website security.
  • Measure marketing effectiveness.

You may disable cookies through your browser settings; however, some website features may not function properly.


5. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

These measures may include:

  • Secure servers
  • Access controls
  • Password protection
  • Firewall protection
  • Data encryption where appropriate
  • Regular security monitoring

Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.


6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary with trusted third parties involved in providing our services, including:

  • Shipping companies
  • Logistics providers
  • Customs brokers
  • Inspection companies
  • Financial institutions
  • Government authorities where legally required
  • Professional advisers
  • Technology service providers

These parties are expected to use your information only for the services they provide on our behalf.


7. International Data Transfers

As an international vehicle export company, your personal information may be transferred to, stored, or processed in countries outside your country of residence when necessary to complete vehicle purchases, shipping arrangements, customs procedures, or customer support.

We take reasonable steps to ensure that such transfers are handled securely and in accordance with applicable privacy laws.


8. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions.
  • Provide customer support.
  • Maintain business records.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce our agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.


9. Your Rights

Depending on the laws applicable in your jurisdiction, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your information where permitted by law.
  • Object to certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your personal information.

To exercise these rights, please contact us using the details provided on our Contact page.


10. Marketing Communications

With your consent, we may occasionally send you updates regarding:

  • New vehicle arrivals
  • Company announcements
  • Promotions
  • Industry news
  • Service updates

You may unsubscribe from marketing communications at any time by following the instructions included in our emails or by contacting us directly.


11. Third-Party Websites

Our website may contain links to third-party websites, including auction platforms, logistics providers, social media platforms, and business partners.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites before providing any personal information.


12. Children’s Privacy

Our website and services are intended for individuals who are at least 18 years of age or who are legally authorized to enter into contracts in their jurisdiction.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete that information.


13. Changes to This Privacy Policy

Juhama Enterprises Co., Ltd. reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this website. We encourage users to review this page periodically to remain informed about how we protect personal information.


14. Contact Us

If you have any questions regarding this Privacy Policy, wish to access or update your personal information, or would like to exercise your privacy rights, please contact Juhama Enterprises Co., Ltd. using the contact details provided on our website.

We are committed to handling your personal information responsibly, transparently, and in accordance with applicable laws and best business practices.

Juhama Enterprises Co., Ltd

Your Ultimate Auto Partner